User-Provided Information:

You provide us information about yourself, such as your Email address, First Name, Last Name, Company, and Phone when you register for an account with the Service. You also provide us information in the Content and Application(s) you post to the Service. When you engage in communication with us, we may keep records of your Name, Contact Number, email address, Location, Company, the Content of your email messages, as well as our responses. If you sign up for a paid subscription to the Service, we will ask you for your credit card information through the payment gateway, ensuring its security in accordance with payment gateway compliance standards.

Clear Gifs Information:

When you use the Service, we may employ clear gifs (also known as web beacons) which are used to track the online usage patterns of our users anonymously. No personally identifiable information from your SurPaaS account is collected using these clear gifs. In addition, we may also use clear gifs in HTML-based emails sent to track which emails are opened by recipients. The information is used to enable more accurate reporting, improve the effectiveness of our marketing, and make Corent products better for our users.

Log File Information:

Log file information is automatically reported by your browser each time you access a web page. When you use the Service, our servers automatically record certain information that your web browser sends whenever you visit any website. These server logs may include information such as your web request, Internet Protocol (“IP”) address, browser type, referring / exit pages and URLs, number of clicks, domain names, landing pages, pages viewed, and other such information.

We are actively managing data retention. Data is carefully managed and stored in accordance with our policies and procedures.

We use the personal information you submit to operate, maintain, and provide to you the features and functionality of the Service.

By providing Corent your email address, you consent to our using the email address to send you Service-related notices, including any notices required by law, in lieu of communication by postal mail. We may use your email address to send you other messages, such as newsletters, changes to features of the Service, or special offers. If you do not want to receive such email messages, you may opt out or change your preferences here.

Following termination or deactivation of your account, Corent may retain your profile information, Content, and Application for a commercially reasonable time for backup, archival, or audit purposes. Corent may use certain information about you and/or your Application internally for purposes such as analyzing how the Service is used, diagnosing service or technical problems, maintaining security, and personalizing content.

Corent reserves the right, but has no obligation, to monitor or remove the Content you post on the Service if in our sole opinion such Content violates, or may violate, any applicable law or our Terms of Service, or to protect or defend our rights or property or those of any third party. Corent also reserves the right to remove Content upon the request of any third party.

We use cookies, clear gifs, and log file information to: (a) remember information so that you will not have to re-enter it during your visit or the next time you visit the Service; (b) provide custom, personalized content and information; (c) monitor the effectiveness of our Service; (d) monitor aggregate metrics such as activity, traffic, and demographic patterns; (e) diagnose or fix technology problems reported by our users or engineers that are associated with certain IP addresses; and (f) help you efficiently access your information after you sign in; and (h) track Content and users to the extent necessary to comply as a service provider with the Digital Millennium Copyright Act.

Personally Identifiable Information:

Corent will not rent or sell your personally identifiable information to others. Corent may share your personally identifiable information with third parties solely for the purpose of providing the Service to you (for instance, to process your credit card transactions). If we do this, such third parties’ use of your information will be bound by this Privacy Policy. We may store personal information in locations outside the direct control of Corent (for instance, on servers in the cloud).

Any content that you voluntarily disclose for posting to public areas of the Service becomes available to the public. If you remove information that you posted to the Service, copies may remain viewable in cached and archived pages of the Service, or if other users have copied or saved that information.

Except as otherwise described in this Privacy Policy, Corent will not disclose personal information to any third party unless required to do so by law or subpoena or if we believe that such action is necessary to (a) conform to the law, comply with legal process served on us or our affiliates, or investigate, prevent, or take action regarding suspected or actual illegal activities; (b) to enforce our Terms of Service, take precautions against liability, to investigate and defend ourselves against any third-party claims or allegations, to assist government enforcement agencies, or to protect the security or integrity of our site; and (c) to exercise or protect the rights, property, or personal safety of Corent, our users or others.

Corent implements commercially reasonable physical, managerial, and technical safeguards to secure your personal information. These safeguards aim to prevent unauthorized access, disclosure, alteration, or destruction of your data. However, it's important to understand that no security system is foolproof.

Here's a breakdown of our security measures:

• Secure Storage: We use industry-standard security practices to store your data.

• Access Controls: We limit access to your information to authorized personnel only.

• Verification Procedures: We use measures like password verification to confirm your identity before granting account access.

Your Role in Security

While we take security seriously, you also play a part in protecting your information. Here's how you can help:

• Choose a Strong Password: Create a complex password and avoid using the same password for multiple accounts.

• Keep Information Confidential: Don't share your login credentials with anyone.

• Be Wary of Phishing Attempts: Phishing emails or websites may try to trick you into revealing your login information. Be cautious of suspicious messages.

Disclaimer:

While we strive to protect your information, we cannot guarantee the complete security of any data you transmit over the internet. You acknowledge that you transmit information at your own risk.

In the event that personal information is compromised as a result of a breach of security, Corent will promptly notify those persons whose personal information has been compromised, in accordance with the notification procedures set forth in this Privacy Policy, or as otherwise required by applicable law.

As a data subject, you have certain rights regarding your personal information. These rights apply to all users, regardless of location. Here's a breakdown of your rights:

• Access: You can request details of the personal data we hold about you.

• Rectification: You can correct any inaccurate or incomplete data.

• Erasure: You can ask us to delete your personal data.

• Restriction of Processing: You can request to limit how we use your data.

• Data Portability: You can receive your data in a machine-readable format.

• Objection: You can object to certain types of processing.

• Automated Decision-Making and Profiling: You can request human intervention or challenge a decision based solely on automated processing.

We have implemented secure protocols for both internal and external data transfers, ensuring encryption during transit and implementing robust access controls to prevent unauthorized access.

We guarantee that any transfer of personal data to nations beyond the EEA adheres to GDPR standards, ensuring an adequate level of data protection. Additionally, we ensure that the recipient country possesses data protection laws deemed satisfactory by the EU.

The responsibilities of the Data Protection Officer are managed by the ISSC committee. If you have any additional questions, please feel free to contact us at [email protected].

At Corent, our commitment lies in gathering and processing the minimum essential personal data required to fulfill specific legitimate purposes. We adhere to retaining personal data only for the necessary duration for its original collection purposes, unless obligated by law or regulation. Additionally, we conduct routine assessments of our data processing operations to identify and securely remove any obsolete or unnecessary personal data, thereby mitigating the risk of unauthorized access or misuse.

We are committed to regularly reviewing and updating our procedures related to Data Subject Rights to align with pertinent data protection regulations. This commitment entails periodic evaluations of our processes and systems to adapt to any changes in laws or best practices. Our objective is to continuously enhance our procedures, ensuring the safeguarding of rights and protections for data subjects. Any updates or changes to our Data Subject Rights procedures will be communicated through our privacy policy.

We ensure the provision of secure services for clients/customers and provide lawful reasons for data collection. We adhere to and process data according to specified legal grounds to maintain transparency and uphold individual rights.

Protecting the privacy of young children is very important. For that reason, Corent does not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow such persons to register as Members. No one under age 13 is allowed to provide any personal information to or on Corent. In the event that we learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us at [email protected].

We are not responsible for the practices employed by websites linked to or from the Service, nor the information or content contained therein. Please remember that when you use a link to go from the Service to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including those that have a link on our website, is subject to that website's own rules and policies. Please read over those rules and policies before proceeding.

It is our policy to provide notifications, whether such notifications are required by law or are for marketing or other business related purposes, to you via email notice, written or hard copy notice, or through conspicuous posting of such notice on the Service, as determined by Corent in its sole discretion. We reserve the right to determine the form and means of providing notifications to you, provided that you may opt out of certain means of notification as described in this Privacy Policy.

If we change our privacy policies and procedures, we will post those changes on the Service to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this website, please contact us at [email protected].

Essential Cookies: These cookies are necessary for the website and application to function properly. They allow you to perform actions like adjusting privacy settings, logging in, or filling out forms. Disabling these cookies may limit your ability to use certain features.

Non-Essential Cookies: These cookies are used for optional features such as performance analysis, personalization, social media integration, and video playback. You can choose to disable these cookies at any time without affecting the core functionality of the website or application.

Users can request rectification of their details through the dedicated Data Subject Request form available here. Upon validation and approval, the details shall be rectified or deleted. The entire process is expected to be completed within a week. If you are provisioned, you can also make changes within your provisioned account from within the application.

By opting in, you grant permission for us to share marketing resources with you for your reference. On the other hand, if you choose to opt-out, we will refrain from sharing our resources with you. Your decision regarding opting in or opting out will determine whether or not you receive our marketing materials. If you are provisioned, you can also adjust your preferences in your provisioned account’s settings.

Our data retention and disposal mechanism strictly adhere to the terms and conditions specified in our policies. We employ a systematic approach for both data storage and disposal, ensuring alignment with our established guidelines. This commitment underscores our dedication to upholding the privacy and security of your information throughout its life cycle, fully complying with the agreed-upon terms and conditions.

Furthermore, in accordance with the Corent Software and Service License Agreement, data received from our customers/partners is retained for future promotion of our products. The data will be disposed of upon specific request by our customers/partners. This practice reflects our commitment to transparency and responsible data management.